The Hotel Orotava Palace is only 200 meters from the beach and Lago de Martianez in Puerto de la Cruz, and within a kilometer of the botanical garden and Loro Parque zoo. Each air conditioned guest room has contemporary décor in light colors, with blue patterned fabrics and simple modern furniture. All rooms have balconies, interactive TV, safes, direct dial phones, and minibars.
As well as a heated swimming pool, the hotel offers a children's pool, a sauna and Turkish bath. Three restaurants present a range of dining options, and room service is available. The 24 hour front desk can arrange services such as dry cleaning. The hotel organizes daily entertainment and activities for both adults and children. Santa Cruz, capital of Tenerife, is 30 kilometers away, and can be reached by local bus. Tenerife North Airport (Los Rodeos is 26 kilometers (16 miles from the hotel, or approximately 30 minutes by car.